Video Testimonials
Video Testimonials
Personal Injury Imaging

RamSoft Supports Advanced Imaging's Growth to Ten Personal Injury Imaging Centers

Nidia Mota
Chief Operating Officer
Phoenix, Arizona

Nidia Mota, Advanced Imaging’s COO, shares how their practice has grown to 10 personal injury multi-modality imaging centers across Texas and Arizona, leveraging RamSoft's cloud-based software solutions to streamline operations and improve efficiency throughout their imaging ecosystem. She describes how RamSoft’s cloud-based RIS/PACS solutions have helped the company effectively scale and provide patients with live appointment updates, offering seamless workflows and reliable & responsive support, enhancing both patient care and business expansion.

Video Length:
4 min 7 s
Transcript:

I'm Nidia Mota, the Chief Operating Officer at Arizona Advanced Imaging. We operate nine centers across Texas and Arizona ,specializing in personalized radiology and personal injury cases.

We started in 2018 with just one in-house PACS system. As we grew, we transitioned to a cloud-based software solution. Now, we’re operating in two states with 10 centers, all equipped with RIS. RamSoft has been instrumental in helping us scale efficiently.

When I first joined, I worked in the front office. Today, as COO, my role is to expand our business, and RamSoft has been by my side throughout this journey. Their software has been a tremendous asset for Arizona Advanced Imaging. It provides live appointment updates and instant access to all our reports, which is critical as we continue to grow.

One of the features I appreciate most is how easy RamSoft makes it to map out new locations. By simply clicking a button, we can copy all our settings to a new facility, saving time and ensuring consistency.

We also collaborate with outside radiology companies, like Global Radiology, which also uses RamSoft. This shared platform allows us to streamline workflows and easily share images between facilities.

Having worked in the front office myself, I know how challenging some software solutions can be. RamSoft, however, has streamlined our entire process—from appointment scheduling to report generation—making life easier for both staff and patients.

RamSoft has been a part of our journey since 2018, and their cloud-based platform has been pivotal in reducing IT costs while allowing us to customize and scale our PACS system as needed. We are able to be in direct communication with RamSoft, and it makes our job a lot easier.

We hand over a project to RamSoft, and they take it to the finish line, which is really important for us.

I have used many other software solutions, but RamSoft is by far the best tool I have used. It's efficient, always reliable, and cost-effective.

RamSoft is great. They are very responsive and available 24/7, which really helps us because we have radiologists that work through the night.

I remember a specific instance when my sister had a CT scan. The images were uploaded to the cloud, and within 30seconds, we had the report in hand. Experiences like this underscore how RamSoft ensures there are no delays in patient care—something we value deeply.

Over the past five years, RamSoft has proven to be efficient, reliable, and cost-effective. Their support and adaptability have been vital to our success, and I would confidently recommend RamSoft to any organization looking to improve their radiology operations.

Faster, more patient-centric imaging is closer than you think.

Let us show you! Connect with us today to schedule a demo.